Business Administration

Business administration is the process of managing a business or non-profit organization, so that it remains stable and continues to grow.

The administration of a business includes the performance or management of business operations and decision making as well as the efficient organization of people and other resources to direct activities toward common goals and objectives.

In general, administration refers to the broader management function, including the associated finance, personnel and MIS services.

Graduates will acquire methods and tools of:

systematic approach;
process-structural approach;
situational approach;
strategic management;
project management.

Professional activities of Masters in Business Administration relates to:

preparing and making strategic decisions within his/her competence;
managing the company in general and its structural departments;
providing management functions by implementing mainly heuristic, analytical and coordinative management operations;
managing subordinates.

Qualification (Master of Business Administration) makes it possible to perform the work of middle manager and, no doubts, the work of top manager. This is one of the most renowned qualifications in Business Management. Diploma confirms the fact that its owner possesses a necessary knowledge for business dealing and that one has a key managerial competencies.

Master's Program in «Business Administration» was opened at the University in 2006. The experience of the best U.S. business schools provides the basis of the program, and at the same time it was the most adapted to the conditions of the current Ukrainian market.

The present-day program includes both recent experience of leading European business schools and business environment in Ukraine. The graduates, who have successfully completed the program, today are occupying the leading positions in large companies and banks.

Mode details at Institute for Post Diploma Studies

«KROK» University also offers MBA programs at KROK Business School, they are:

Those, who want to obtain Bachelor Degree in Business Administration are welcome to apply for Ukrainian-Dutch Double Degree Bachelor Program

Project Management

Searching ways of crisis recovery, effective application of enterprise development funds, personnel recruitment and training, restructuring, reorganization and business re-engineering, buying and selling businesses, entertainment and shopping centers creation, television or media programs, buildings construction, accommodation and real estate development, new telecom services introduction, website and web-portals development, land surveying, even the new satellites launch - are all examples of activities, called projects. There are many projects, surrounding us every day, and we use the projects results.

Project management is aimed at efficient application of modern information technologies and management through the implementation of project planning process, participants’ coordination during its execution, control, with aim of a timely completion and getting more effective and better results.

Project Manager competencies include:

ability to manage projects of limited complexity or manage parts of the project in one complex project in all the elements of knowledge,
responsibility for all aspects of the project management or its part,
processes application, methods, techniques, tools, and project management instruments,
ability to determine appropriate measures for themselves and for others to achieve the project goals,
prioritization of these measures,
co-ordination of the measures,
ability to control processes and activities in a result-oriented manner,
ensuring project progress
ability to work effectively to tight deadlines regardless of possible setbacks

Project Manager is one of the most important people at the enterprise who manages the project teams activities in order to implement projects and programs. He/She organizes and plans the work of subordinate employees, controls its timely and qualitative execution, defines the projects type, composition and structure, involving systems research, implements work on preparation and coordination plan of developed project, analyzes general resources, deadlines of project stages and coordinates changes in the projects.

Project and programs manager may occupy the position of program director, project director, certified project manager, professional project manager, practicing project manager – the positions approved by the Ministry of Social Policy of Ukraine.

All students of the program are provided with access to group web-site, they are given electronic multimedia presentations of lecture materials, project management roadmap, training films, textbooks and teaching materials, encyclopaedia on project management - generally 4 compact discs (CD), the students use software packages: «Alt-invest», «Project expert», «WBS ChartPro», «Misrosoft Project», «Primavera PROJECT Planner».

Project Management in Ukrainian:

More details at Institute for Post Diploma Studies

Project Management in English:

More details at Scientific School

Quality, Standardization and Certification

Quality questions quickly become actual in different areas of a national economy – from the food industry to agriculture, from mechanical engineering to education. In reply to needs of the society at «KROK» University the major “Quality, Standardization and Certification” was opened. Opening of this direction has coincided with the general tendencies of an intensification of the European integration processes, protection of the rights of consumers, improvement of quality of domestic production and image of national commodity producers.

The essential increase of entrants quantity, who wish to get education under the major “Quality, Standardization and Certification”, really confirms a considerable urgency and importance of experts in this field.

Graduates will acquire the following competencies:

knowledge of the structure and content of the constituent documents of the institution (business unit) in the field of standardization, certification and quality according to defined development strategy;
understanding of the mechanism and technology of decision-making on planning, coordination, management and control, as well as the interaction of organization (business unit) with other stakeholders on matters concerning standardization, certification and quality assurance;
knowledge of content of managerial actions on provision of the organization (business unit) for standardization, certification and quality with qualified staff and the necessary resources;
understanding of processes and procedures content, as well as methods of the administrative service of institution (business unit) for standardization, certification and quality activity management;
knowledge of the concepts and modern technologies of organization standardization, certification and quality management system;
ability to develop strategic and ongoing programs of the organization (business unit) activity in the field of standardization, certification and quality according to defined development strategy;
ability to design a system of social and environmental safety of organization (business unit) for standardization, certification and quality;
ability to develop draft documents on provision of the professional capacity of institution (business unit) staff and creation of safe and enabling environment for professional activity;
ability to manage economic activities of the organization (business unit) for standardization, certification, quality and qualified personnel; to monitor and control the implementation of the chosen strategy and tactics of the organization (business unit) for standardization, certification, quality and development strategy.

Graduates in this field of study can work as Head of Institution for Standardization, Certification and Quality; specialist is trained to work in all sectors of Economic Activity.

Disciplines, taught within the program:

Standardization, Certification and Testing, Total Quality Management (TQM), Quality Management, International Standards of Quality Management ISO 9000 and Environmental Management ISO 14000 and other Modern International Standards and Management System, Statistical Quality Management Methods, European and International Standards in the Field of Correspondence Evaluation, European Legislation in Technical Regulation, International Cooperation, Innovative Activity Organization, Project Management, Information Technologies in Quality Sphere, Standardization and Certification.

Program peculiarities

In 2003, the certification body of Ukrainian State Scientific and Production Center of Standardization, Metrology and Certification (UkrSMC) was first held Master's Program certification for compliance with applicable regulations. Every 2 years the following certification was conducted and today it is in force until 2012. Certification confirms the high level of Master training majoring in "Quality, Standardization and Certification" at «KROK» University and the training program adequacy to similar European educational programs.

More details at Institute for Post Diploma Studies

Administrative Management

The management of administration has become an important function for each successful organization and plays an essential role to ensure that businesses run smoothly.

Administrative management is the process of managing information through people. This usually involves performing the storage and distribution of information to those within an organization.

All managers, and many other professionals, carry out some component of administrative management in their roles. Anyone involved in the planning, coordinating, directing, or controlling aspects of a business can be considered an Administrative Manager.

Graduates of the program will acquire necessary competencies for implementation of the qualification requirements to the Manager of Social and Corporate Responsibility, namely, will be aware of:

Conceptual framework of corporate social responsibility;
Contents of the UN Global Compact;
Place of corporate social responsibility in the system of organization management;
Principles of fair competition, company ethical behaviour regarding its partners and socially responsible marketing, etc.

Will be able to:

identify, analyze and rank expectations of the interested organization parties from the perspective of corporate social responsibility concept;
apply basic principles of ethical decision-making;
develop ethical codes for organizations and experts in various fields;
develop and implement social audit procedures;
analyze non-financial risks related to the organizations functioning and develop measures of their prevention or reduction etc.

Administrative managers oversee the support operations of an organisation. They ensure that there is effective information flow and that resources are employed efficiently throughout a business.

Strong administrative managers are organised and detail-orientated with good analytical skills to run day-to-day operations. They value the point-of-view of those who are expected to operate often complex systems. With the speed of change in business, it is important for administrative managers to stay up to date on developments in the business and office environment.

Administrative managers generally work with a large array of people and may be leading teams where effective people management comes into play. A professional in this position may provide support to an entire company, or in organisations with multiple administrative managers, each one may be responsible for a particular division or department of the organisation. Daily support can involve working with entry level employees to senior management, as well as liaising directly with clients and suppliers.

An administrative manager can also add value to an organisation by challenging the effectiveness of established procedures. It is an important position for identifying out-dated practices and developing continual improvement processes for the organisation.

The program aims to develop practical organizational skills in managerial activities related to administrative, organizational, expert, project areas. The program is implemented in cooperation with the Centre "Corporate Social Responsibility Development".

List of main content program modules: corporate social responsibility, non-financial reporting and auditing of social responsibility, socially responsible marketing and CSR communication system, administrative management, personnel management, administrative law, psychology management, organizational behaviour, decision-making methods, strategic management , conflict management, system analysis, information systems and technologies in administrative management, consulting management fundamentals, corporate governance.

More details at Institute for Post Diploma Studies

Educational Institution Management

Management of Educational Institution – is an important and responsible work, because from the quality of its implementation the fate of many people depends on. Manager must possess many qualities and have deep knowledge in the field of psychology and education, and the main is to have a conscious approach to life and wisdom.

Graduates will acquire the following competencies:

knowledge of management system of educational institutions of different organizational and legal forms;
knowledge of the objectives and content of the organizational and economic mechanism of management and the institution activity objectives;
the ability to form a managerial team and manage the creation of an effective system of labor relations in educational institution;
ability to apply modern managerial technologies taking into account the peculiarities of its operation;
knowledge of the principles of methods, techniques, mechanisms and algorithms for efficient managerial work organization;
involving the administrative apparatus of the educational institution to develop prospective and current plans of the educational institution activity;
ability to develop and implement into the educational institution activity the principles, defined by documents of the Bologna Declaration;
ability to create in a group of labor specialists, scientists, supervisors and institution lecturers the compulsory and variable courses of education and qualification reference in a form of draft regulations of the education and labor system (draft industry standard and the standard of the educational institution, respectively);
ability to make decisions on all matters of institution training and educational activity management except for those which are by legislation under the competence of the Ministry, other governing body, staff general meeting (conference), Council of educational institution;
ability to make decisions to improve the structure and development of the educational institution and its staff.

Graduates in this field of study can work as Director (Rector, Head) of the Educational Institution, Deputy Director, Branch or Educational Institution Business Unit Manager.

Program peculiarities:

Our graduates can manage the educational processes in a rapid reorientation. They know how to combine management, business and education basic ideas.

Key competences of our graduates:

Management
Pedagogy
Communication
Diagnostics
Investigation

All these components are necessary for efficient and effective management and, of course, for goals achievement, development and results generation from the educational institution.

More details at Institute for Post Diploma Studies